Australia Help Centre
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Rip Curl Australia
101 Surfcoast Hwy, Torquay, Vic. 3228.
Hours:
9:00am to 5:30pm Mon-Fri E.S.T.
New support ticket
Check ticket status
1300-989-014
Knowledge base
Rip Curl Australia
Common Questions
5
Service Centre Details
Where is my nearest Rip Curl Service Centre?
What is your returns policy?
Can I purchase directly from the Warehouse?
Can I get a tracking number for my watch/wetsuit repair?
Orders & Deliveries
4
Do you have Click and Collect?
Can I have my order shipped internationally?
How long will my delivery take?
How does your Australian Delivery service work?
Returns & Refunds
6
What is your returns policy?
Can I return item/s for exchange?
How do I return my items back to Rip Curl?
Can I return Swimwear for exchange or refund after purchasing it from the online store?
Do I pay the postage costs when returning something to Rip Curl?
View all 6
Product Information
4
Is Rip Curl Footwear in Australian or USA sizes?
How can I recycle my old wetsuit?
Where can I find Product Warranty & Care Information?
Where can I find assistance with my Search GPS watch?
Gift Cards, Vouchers & Payments
4
What payment types do you accept?
Can I use in-store purchased Rip Curl Gift Vouchers Online?
Can I purchase an eGift Card/Voucher for the online store?
How does Afterpay work?
Search GPS
Getting Started
9
Is my Mobile Phone Compatible with SearchGPS?
How do I pair my SearchGPS watch with my smart phone?
How do I sync my SearchGPS Watch?
Is there a Search App for my Android Phone?
What are the system requirements?
View all 9
SearchGPS App
22
Facebook will not connect when signing in
Facebook connect has created two accounts
How do I sync my surfs to my iPhone?
Problem syncing one or more of your surfs
How do I enter my own location, surf spot or spot name?
View all 22
SearchGPS Watch
36
Caring for your SearchGPS Watch
Can I set the tide to a different location?
Can I use SearchGPS watch for other sports?
How do I update the Firmware?
What does SYSTEM RESET on my SearchGPS watch do?
View all 36
SearchGPS Website
8
Is Rip Curl Search Connect compatible with my computer?
How do I download and install the USB cable syncing software?
I cant find my surf in the logbook, app or on the website.
How do I change my email associated with my account?
I can't find my surf history.
View all 8
SearchGPS USB Connect
3
Rip Curl Search Connect doesn't detect your SearchGPS watch
How do I sync to my computer using the desktop app and USB cable?
How do I download and install Desktop App & USB cable syncing software?
Download Manuals
1
Instruction Manuals
Use of the RIP CURL trademarks by Rip Curl. Ltd. under license from Rip Curl International Pty Ltd
